Retail Purchasers:

If you purchased this Product directly from Humax or from an authorized Humax retail reseller, Humax provides warrant to you, the original end user customer, that (A) the Product, excluding Software, will be free from defects in materials and workmanship under normal use, and (B) with respect to Software, (i) the media on which the Software is provided will be free from defects in material and workmanship under normal use, and (ii) the Software will perform substantially as described in its documentation. This Limited Warranty to you, the original end user customer, continues (A) for Software and the media upon which it is provided, for a period accordingly to on each country’s regulation, and (B) for the Product (excluding Software), for a period of accordingly to on each country’s regulation, provided the Product is not modified and is operated under normal and proper conditions. Technical support charges may apply.

The sole obligation of Humax for defective hardware Products is limited to repair or replacement (at Humax’s option). End user customer is responsible for shipment to the Humax and assumes all costs and risks associated with this transportation; return shipment to the End user customer will be at Humax’s expense.

End user customer shall be responsible for return shipment charges for Product returned where Humax determines there is no defect (“No Defect Found”), or for Product returned that Humax determines is not eligible for warranty repair.

No charge will be made to End user customer for replacement parts for warranty repairs.
Humax is not responsible for any damage to or loss of any software programs, data or removable data storage media, or the restoration or reinstallation of any software programs or data other than the software, if any, installed by Humax during manufacture of the Product.

Humax’s sole obligation for software that when properly installed and used does not substantially conform to the published specifications in effect when the software is first shipped by Humax, is to use commercially reasonable efforts to correct any reproducible material non conformity (as determined by Humax at its sole discretion) by providing End user customer with:
(a) telephone or e-mail access to report non-conformance so that Seller can verify reproducibility;
(b) a software patch or bug-fix, if available, or a workaround to bypass the issue, if available; and
(c) where applicable, replacement of damaged or defective external media, such as a CD-ROM disk, on which the software was originally delivered.

Humax does not warrant that the use of the software will be uninterrupted, error-free, free of security vulnerabilities, or that the software will meet End user customer’s particular requirements.
End user customer’s sole and exclusive remedy for breach of this warranty is, at Humax’s option, to receive (i) suitably modified software, or part thereof, or (ii) comparable replacement software or part thereof. All warranty claims must be made within the applicable Warranty Period.


Cable Operator or Service Provider Arrangements:

If you did not purchase this Product directly from Humax or from a Humax authorized retail reseller, Humax does not warrant this Product to you, the end-user. A limited warranty for this Product including Software may have been provided to your cable operator or Internet Service Provider (“Service Provider”) from whom you obtained the Product. Please contact your Service Provider if you experience problems with this Product.


General Information:

The warranties described in this Section shall not apply: (i) to any Product subjected to accident, misuse, neglect, alteration, Acts of God, improper handling, improper transport, improper storage, improper use or application, improper installation, improper testing, irregular or abnormal external power supply, or unauthorized repair; or (ii) to cosmetic problems or defects which result from normal wear and tear under ordinary use, and do not affect the performance or use of the Product. Humax’s warranties apply only to a Product that is manufactured by Humax and identified by Humax owned trademark, trade name or product identification logos affixed to the Product. Humax does not warrant to you, the end user, or to anyone else that the Software will perform error free or without bugs.

HUMAX IS NOT RESPONSIBLE FOR, AND PROVIDES “AS IS” ANY SOFTWARE SUPPLIED BY 3RD PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION (“WARRANTY INFORMATION”), THERE ARE NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN THE UNIFORM COMMERCIAL CODE.

Some states do not allow for the exclusion of implied warranties, so the above exclusion may not apply to you.

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