SUPPORT

Software Release

ProductList_fvp-4000t

FVP-4000T

Software Details
– Application version: UKTFAE 1.01.34
– Loader version: UKTFAE 1.05
– System id: 9010.7D31
– Update date: 06 SEP 2016
– Available date: 23 SEP 2016

New Features and Improvements
-. Improved Lost Recording Issue.

Steps to upgrade SW via USB
1. Download the latest software version and save it to an empty USB memory stick. (The file name should be fvp4000t_upgrade.hdf)
2. Please make sure the software is saved in the root of the USB stick.
3. Insert the USB memory stick into FVP-4000T on USB port.
4. Please press Home -> Settings -> System Settings -> System Information -> and press ‘OK’ button on Check New Software.
5. When the download progress stops it may take up to 5 minutes for it to restart so ‘DO NOT TURN OFF FVP-4000T’
6. To confirm successful update, please go to Home -> Settings – > System Settings -> System Information and check ‘Software Version’

Software

User Manuals

FAQ

My Humax will not turn on despite showing a blue light
HDMI CEC was set to off from an update we released in May. If the issue has been occurring since May, please go to System Settings>HDMI-CEC> Turn TV power on. If the issue has been occurring since before May you may need to turn the relevant HDMI CEC setting off on your TV (Each TV manufacturer list their HDMI CEC setting differently – Please refer to TV user guide for more information).
My Humax locks up/Freezes and is unresponsive after a short period of use. Rebooting at the mains resolves temporarily.
We have started to roll out a software update to resolve this issue, please ensure you are on the latest software.

Select a product first.