SUPPORT
FAQ
My Humax will not turn on despite showing a blue light
HDMI CEC was set to off from an update we released in May. If the issue has been occurring since May, please go to System Settings>HDMI-CEC> Turn TV power on.
If the issue has been occurring since before May you may need to turn the relevant HDMI CEC setting off on your TV (Each TV manufacturer list their HDMI CEC setting differently – Please refer to TV user guide for more information).
My Humax locks up/Freezes and is unresponsive after a short period of use. Rebooting at the mains resolves temporarily.
We have started to roll out a software update to resolve this issue, please ensure you are on the latest software.